Refund policy

Return & Refund Policy 

At THE BEAUTY SPOT TR ,we are committed to offering high-quality beauty tools and products in compliance with the Quebec CPA.

Final Sale & Hygiene Notice

Due to hygiene and safety reasons, most of our tools and cosmetic products are final sale once opened or used.

Legal Warranty 

Under Quebec law, all products sold are covered by the legal warranty. This means that our products must:

  • Be usable for their intended purpose
  • Be durable for a reasonable period of time
  • Match their description

If a product is defective, damaged, or unusable under normal use, you may be entitled to a repair, replacement, or refund, as provided by law.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery at [your email] and include:

  • Your order number
  • Clear photos of the issue

Once verified, we will offer a replacement, repair, or refund, as required under Québec consumer protection laws.

Incorrect Orders

If you receive an incorrect item, notify us within 48 hours of delivery so we can correct the error at no additional cost to you.

Non-Returnable Items

The following items are not eligible for return:

  • Opened or used products (unless covered by legal warranty)
  • Sale or promotional items
  • Gift cards (if applicable)

Shipping Fees

Shipping charges are non-refundable, except where a refund is required by law due to a defective or non-conforming product.

Contact Information

For questions regarding returns, warranties, or your rights as a consumer, please contact us at:
Nailsbytr2@gmail.com